Why Poor Phone Processes are Sabotaging Growth in Every Department

In this free on-demand webinar originally hosted with Automotive News, Car Wars' Cassie Broemmer and Capistrano Valley Toyota's Brendan Harrington take an in-depth look at how to properly leverage the phone-in sales, parts, and service to achieve optimal outcomes for your dealership. Brendan will share his own experience with optimizing call flow and developing superior phone processes that have increased growth and efficiency in every department.

You'll walk away with:

• Successful phone techniques your dealership can implement immediately to boost ROI in more than just your sales department.

• How to turn phone processes into an opportunity for your dealership — not a headache.

• Specific phone techniques used by top dealerships in EVERY department to achieve growth.